Returns & Exchanges
At Titan Power Plus, we stand behind the durability of our products and offer a 30-day hassle-free return window for all items in their original condition. Whether you have changed your mind or received a defective unit, our team is committed to ensuring your total satisfaction with every purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all cables, adapters, and manuals are included to avoid restocking fees.
- 3.Ship It Back
Affix the prepaid shipping label provided by our support team and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.